Contact information

Need help with a custom print, design file, or bulk order? The  team is here to assist you.

Customer Support

  • Email: support@iheato.com (Please include your order number or "Custom Inquiry" in the subject line.)

  • Phone: 19324741360 (If available, keep this line; if not, remove it)

Corporate Information

Please Note: The address below is our administrative headquarters only. It is not a return address. For returns, please check our Returns & Refund Policy.

  • Company Name: I Heato

  • Business License Number: 91361124MAK8PDEE6Q

  • Registered Address:
    Yanshan County, Shangrao City
    Jiangxi Province, 334500
    China

Business Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (AEST / GMT+10:00)

  • Closed: Saturdays, Sundays, and Australian National Public Holidays.

What to Expect

  • Design Queries: Replied within 1 business day.

  • Order Modifications: Must be submitted before physical production begins.

  • Returns & Exchanges: Unprinted standard items only (within 14 days). Custom-printed items are non-returnable unless defective.

We aim to respond to all inquiries within one business day. Thank you for choosing I Heato.

— The I Heato Team