Secure Shopping & SSL Policy

Effective Date: 3 June 2026
Last Updated: 20 July 2026

At I Heato, we implement structured security protocols to protect your transactional data and privacy. We focus on safeguarding your personal and financial information through recognized industry methods to support a standard shopping experience for our customers.

1. SSL ENCRYPTION TECHNOLOGIES

Our website utilizes Secure Sockets Layer (SSL) technology, a standard framework for e-commerce data transmission.

How it works: SSL establishes an encrypted link between our website server and your browser. This encryption supports data privacy and integrity during transit.
How to verify: You can confirm that your connection is encrypted by looking for the locked padlock icon in your browser's address bar, and by checking that the URL begins with "https://" instead of "http://".

2. PCI-DSS COMPLIANT PAYMENT PROCESSING

To support the protection of your financial transactions, we currently process payments through PayPal, a recognized and secure payment gateway.

Compliance: Payment transactions processed via PayPal are handled in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
Important Note: I Heato does not store, retain, or have access to your full credit card details or CVV numbers on our servers. Your payment information is encrypted and processed through PayPal's secure network.

3. FRAUD PREVENTION MONITORING

We monitor transactions to help protect our customers and our platform from unauthorized activity. If any irregular pattern is identified, our administration team may contact you to verify your identity before processing your custom apparel order to support account stability.

4. DATA PROTECTION & PRIVACY FRAMEWORKS

In alignment with global privacy best practices and relevant international standards for Australian market fulfillment, we secure your personal data (such as names, shipping addresses, and design uploads) against unauthorized access, loss, or disclosure. We do not sell, lease, or distribute your personal information to third parties for marketing purposes.

For comprehensive details on how we collect, use, and protect your data, please review our Privacy Policy.

5. CORPORATE IDENTITY & SUPPORT CONTACT

For security inquiries, data verification, or policy questions, please contact our administrative desk:

Digital Storefront: I Heato
Phone: +86 193 2474 1360
Inquiry Email: support@iheato.com
Corporate Details: www.iheato.com
Company Name: Shangrao Hewu Garments Co., Ltd.
Business Registration No: 91361124MAK8PDEE6Q
Physical Address: Room 411, Building 11, Digital E-commerce Industrial Park, Industrial Zone, Yanshan County, Shangrao City, Jiangxi Province, 334500, China
Operational Hours: Monday through Friday, 9:00 AM – 5:00 PM AET — Closed on weekends and official statutory holidays.

For any inquiries or concerns, we kindly ask that you contact us via email at support@iheato.com first. Our team will responds within 1 to 2 business days.

6. UPDATES TO THIS POLICY

We review and update our security protocols regularly to adapt to technological adjustments and operational changes. Modifications to our security practices are updated on this page promptly.

— The I Heato Team